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FAQ
How long does the battery last?
How long does the battery last?
A full charge lasts several nights of regular use. When it needs power, simply plug it into any USB port — no batteries required.
What’s included in the package?
What’s included in the package?
You get the MineLantern Torch, a metal chain, wall mount base, USB charging cable, 2 secure wall adhesives, and a remote control with 16 colors — everything you need to start using it right away.
Is it bright enough?
Is it bright enough?
Yes! The MineLantern is bright enough to guide you in the dark while keeping that cozy, pixel-perfect glow.
How long will it take to arrive?
How long will it take to arrive?
We prepare orders in 1–2 business days. Delivery usually takes 6–12 days straight to your door.
Committed to Your Satisfaction
At our store, we know you'll love every product you choose, but if for some reason you don't, don't worry! We offer a 30-day money-back guarantee. Just contact us and we'll take care of everything. We want you to be happy with your purchase!
you still have doubts
Frequently Asked Questions
What is the shipping cost?
What is the shipping cost?
Shipping is completely free. We offer free standard shipping for all our products worldwide.
When will my order arrive?
When will my order arrive?
🕒 Processing Time
All orders require a processing time of approximately 1 to 3 business days.
Once your order is processed, you will receive a tracking number so you can monitor the status and location of your shipment at any time.
🌍 Estimated Shipping Time
Shipping times vary depending on the destination country and the selected shipping method. Below are the estimated delivery times:
- Europe: 7 to 12 business days
- Latin America: 10 to 20 business days
- United States & Canada: 7 to 15 business days
- Asia & Oceania: 8 to 16 business days
- Africa: 12 to 25 business days
📦 Total estimated delivery time: between 7 and 20 business days, depending on the destination and shipping method.
⏳ Delivery times may vary slightly due to local holidays, customs processes, or other external factors.
📬 Order Tracking
Once your order has been processed and shipped, you will receive an email with your tracking number to track your package in real time.
Is it durable and high-quality?
Is it durable and high-quality?
Yes. We use premium materials and manufacturing standards to ensure the quality, effectiveness, and durability of every product.
What payment methods do you offer?
What payment methods do you offer?
We currently accept prepaid orders using credit or debit cards, securely processed through PayPal.
You do not need a PayPal account to complete your purchase — you can pay directly with your card.
We use this globally trusted payment gateway to ensure security, privacy, and buyer protection in every transaction.